1. I haven't received any reply yet.

2. How do I link my SNS account?

3. My guest account has disappeared!

4. I want to restore my deleted account.

5. I found a bug/error in the game!

6. There is a suspicious player using illegal programs/hacks/cheats in the game! (Reporting suspicious players)

7. I have purchased a product from the Special Shop. Where can I find it?

8. A purchase error has appeared on the screen and I haven't received my item. (Purchase Error/Undelivered Purchase)

9. How can I withdraw/refund the item I have purchased?

10. My account has been restricted from accessing the game. What is access restriction and what can I do to use this account?

11. Where can I read about the game's Terms of Service/Operation Policy? (Terms of Service/Operation Policy)

12. How can I use/register my KING's RAID coupon? (Using/Registering Coupons)

13. Where can I find my Game ID? (UID/GID)

14. I can't change my nickname with the item 'User Name Change Ticket'.

15. I have used a Gold/Loot/EXP Booster. Where can I see the remaining time of this Booster?

16. How do I check my Class Buffs?

17. I have upgraded the Transcendence Attributes of my Hero, but they're not shown on the Hero's information.

18. How do I know the location/placement/formation of my Heroes when starting battles?

19. Where can I obtain Hero 'Kirze'?