If you have purchased an item by making a payment through the market, you will be able to request for a withdrawal through 1:1 inquiries.

[1:1 Inquiries]

▶ cs_en@vespainc.oqupie.com

However, if 7 days have passed after the purchase date or if you have used/opened the item already, you will not be able to withdraw your purchase. Please note that you will not be able to withdraw items that are activated or implemented immediately to your account.

We recommend you to check carefully the details of the items and the information about the item's withdrawal before proceeding with your purchases.