We're checking regularly for accounts that are abusing the market refunds and we're also looking out for accounts that are using illegal programs. Please note that we're taking action in accordance with our operation policy.

We will not be able to help with the restoration of the accounts that have been restricted due to the usage of illegal programs.

If your account has been restricted due to market refunds, please send us your inquiry to ▶ cs_en@vespainc.oqupie.com.