If you have encountered a suspicious player using any illegal programs/hacks/cheats, you will be able to report us about this player through the Customer Center.

As soon as we're able to identify the usage of any illegal programs, we will be taking action in accordance with our Operation Policy.

If possible, please share us any screenshots or videos in which we're able to verify the account information of this player.

Please make sure to include the details of the suspicious player with the screenshot/video you've taken when reporting us about this issue through 1:1 Inquiries.

[1:1 Inquiries]

▶ cs_en@vespainc.oqupie.com

If you have played any multiplayer contents with this suspicious player, please include your Nickname/Game ID information as well when reporting us the player.

 ※ We will not be informing you about the actions we've taken on this suspicious player. Please note that we may be announcing it through our Official Community pages.