In the case of a product purchased by paying the payment through the market, it is possible to request withdrawal of subscription through 1:1 inquiry.

[Customer Support]

▶ td-support-en@vespainc.oqupie.com

Please fill out all of the following info when submitting an inquiry through the customer support:

- Nickname / UID

- Server country name (or country of residence)

- Purchased product name

- Purchase receipt (please take a screenshot that shows the receipt number)

However, it is impossible to withdraw the purchase if more than 7 days from the date of purchase has passed, when the purchased product is opened and used, or for products that take effect immediately after purchase.

We recommend that you purchase the product carefully by checking the detailed information and purchase withdrawal guide.