My guest account has disappeared! | Time Defenders_EN
Time Defenders_EN FAQ Account
My guest account has disappeared!

In Time Defenders, guest accounts can only be used on the device where the account info is stored.


The guest account is a temporary account, and data stored on the mobile device may be deleted when the app (data, cookies) is deleted, reinstalled, logged out, or accessed with another account.


Once you prove your account ownership by attaching a purchase receipt screenshot through the customer support, we can provide assistance to link the guest account to a desired platform only once per account.


[Customer Support]

▶ td-support-en@vespainc.oqupie.com


Please fill out all of the following info when submitting an inquiry through the customer support:


- Nickname / UID

- Server country name (or country of residence)

- Purchase receipt (please take a screenshot that shows the receipt number)

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